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Company Profile

Strategic Property Management, Inc. creates the most comprehensive solution for your management needs by assessing your needs, establishing your client type, having points of contact, and then implementing our team approach.

The benefits are the elimination of phone calls from tenants, maintaining market rents, having maintenance issues handled quickly, efficiently, in a cost effective manner, and having a professional interface who understands your needs. We understand that your time is valuable.


Profiles

Don Clauson, CEO  

            As CEO, Don oversees all aspects of Strategic Property Management, Inc. including the overall direction, financial aspects, team member and client relations, continuing growth and overall quality of the company. Prior to his work with Strategic Property Management, Inc., he was a Vice President with Sperry Van Ness where he specialized in the representation of buyers and sellers of self storage properties.

            Some of his clients included the Resolution Trust Corporation (RTC), major financial institutions, and REITS. In February 1997, Don formed Commercial Property Consultants, Inc. Commercial Property Consultants, Inc. continues to represent buyers and sellers, consulting, and development.  

            During the past 18 years Don has been involved in over $240 million of Self Storage transactions and has developed in excess of 300,000 net feet of storage space. In 1999, after many years of building on his experience and knowledge, Don partnered with Randy and Brian Strauss to form Strategic Property Management, Inc. The purpose behind the company was to provide cost effective management for property owners through effective planning, exceptional organization, and in depth knowledge of the industry as a whole.

            Don is not only the CEO and one of three partners of Strategic Property Management, Inc., but he is also a past regional board member of the Self-Storage Association (SSA), a frequent speaker at storage conferences, and has been published in the Mini Storage Messenger and Inside Self Storage. His strong interpersonal and leadership skills give him the ability to successfully manage multiple properties and assignments while keeping a strong hold on his capacity to resolve problems effectively and creatively. His knowledge, enthusiasm, and energy lead others to give their best efforts and helps keep Strategic Property Management, Inc. successful and growing.


Brian Strauss, Partner

            Brian is a Certified Apartment Manager and our Senior Residential/Commercial Property Manager.  His knowledge and expertise acquired over the past several years includes a broad spectrum of all property management with an emphasis on preventive maintenance and expense reduction. 

            Brian started off as a maintenance technician and worked for five years learning electrical, plumbing, painting, and landscaping.  Before Strategic Property Management, Inc. was formed, he was managing all aspects of 68 residential units. In 1997, he received the CAM designation through the National Apartment Association. 

            As part of Strategic Property Management, Inc., he works on vendor retention, curb appeal, and landscaping.  His efforts are focused on the beautification and upgrade of properties.  In addition, he has the ability to resolve tenant conflicts amicably.  Currently, he is working on a schedule of preventive maintenance to prevent main-line clogs and extend the lifespan of roofs and water heaters.  He is proactive on the prevention of water intrusion into the foundation of walls and apartments to prevent mold issues. 

            Brian graduated with a BA in Molecular Biology and Biochemistry from UC Santa Cruz.  When he is not working with Strategic Property Management, Inc., Brian is spending time with his wife Mary and two children, Julia and Ashley. 


Randy Strauss, Controller

            Randy is the Chief Financial Officer of Strategic Property Management, Inc. He is one of three partners and has been with the company since its inception in October 1999. He supervises the accounting department and payroll including workers’ compensation and medical benefits.  

            In the beginning stages of Strategic Property Management, Inc. Randy did all the accounting, issuance of checks, filing, and oversaw the overall budgets and expenses. As Strategic grew, Randy needed to hire assistants to help him get through his large volume of work.

            Randy received a Business degree from Washington University and has worked in accounting since 1994. His background and knowledge with numbers is a big reason why Strategic Property Management, Inc. is where it is today. He is especially good at keeping the expenses down while promoting environmentally conscious habits like recycling.

            When not dealing with financial responsibilities, Randy spends time with his wife, Paige and their 2 daughters. His girls are familiar faces around the SPMI corporate office and their young spirits keep everyone smiling.


Julie Merry-Susko, District Manager CCRM, CAM

            Julie joined Strategic Property Management, Inc. in May 2001 as a Resident Manager for Juniper Hill Apartments and in November 2003 was promoted to Property Manager supervising other resident managers and their properties. Julie’s current portfolio is made up primarily of Self Storage facilities. Julie is an extremely participative member of Strategic Property Management, Inc. and has involved herself with the training of current and new employees. She works with the San Diego Apartment Association and serves on the education committee.

             She works hard at providing the support and encouragement that her managers need so that they may provide the best service possible to Strategic Property Management, Inc.’s customers and residents. She also maintains a close and informed relationship with the property owners to ensure that she knows what their expectations are and can accurately provide them with the outcomes they rely upon.

             Julie has been rewarded for her outstanding commitments throughout the years. In 2002, she received an award for Resident Manager of the year and in 2003 she was named Employee of the Year. In February 2005 she received a Superior Achievement and designation for "Certified California Resident Manager” and in June 2005 she was highlighted in the "Rental Owners” magazine.

            Julie continues to illustrate long-term commitment to this industry by completing and receiving the National “CAM” designation in May 2007 and most recently completed her course work with the Self Storage Association and received her “Certified Self Storage Manager” designation in April of 2010.


Lisa Kerr, District Manager

            Lisa Kerr joined Strategic Property Management, Inc. in February 2008 as the District Manager for our Riverside portfolio. She has a strong background in management and has managed Freedom Storage in Homeland, CA for the last 4 years.

             Lisa brings exceptional customer service experience, as well as valuable knowledge of management and training in the service industry. She offers valuable experience and enthusiasm to our team.

             Lisa’s involvement with Strategic Property Management, Inc. includes, but is not limited to the daily operations, management of team facilities, and developing and implementing effective marketing plans for each property. Her ability to identify, manage and complete multiple tasks in a timely and efficient manner makes Lisa an asset to SPMI.

             Lisa lives in Menifee, CA and when she is not working, she enjoys spending quality time with her husband Bryan Kerr and their children.


Marisa Broude, District Manager

            Marisa Broude joined the Strategic team in May 2007 as the Executive Assistant to Julie Merry and Brian Strauss. She then began supervising 3 of our properties in Pacific Beach, thus giving her more direct experience in property management and providing the perfect transition into becoming a District Manager.

           Today Marisa’s portfolio consists of 9 apartment buildings and 2 commercial properties within the San Diego County. She oversees the resident managers as well as on site maintenance, while ensuring a comfortable living environment for the residents at our apartments. Her excellent people skills and strong work ethic help create a dynamic team to successfully manage the apartments. Marisa is also SPMI’s Safety Coordinator and ensures a safe and comfortable working environment for all team members.

             Marisa received a bachelor’s degree in Recreational Management from San Diego State University and enjoys living in San Diego with her boyfriend James and their Chihuahua, Shorty. She enjoys spending time with her boyfriend and friends, loves animals and being outdoors.


Tristina Volesky, District Manager

   Tristina Volesky joined Strategic Property Management, Inc. in November 2006. She was originally hired as the Resident Manager of Lockaway Storage Loop410 in San Antonio, TX which she had managed for 3 years prior to Strategic taking over. Her passion for the self-storage industry began during the unique experience of getting to watch a facility built from the ground up. Since then she has become immersed in the operation and management of multiple facilities. She has transitioned from Assistant Manager to Manager and currently holds the position of District Manager for our San Antonio and Austin portfolio.

             During her first year with SPMI, Tristina quickly illustrated her organizational skills, exceptional customer service, and her ability to multi-task while keeping everything in order. It became clear that Tristina excelled at her position and had the ability to take on more. She began to oversee a second facility and in time continued to add to her oversight responsibilities. She now operates a portfolio of 8 storage facilities—7 in San Antonio and 1 in Austin. Tristina lives in San Antonio with her husband, Arnold and their two cats. They both enjoy life by spending time with each other and with their family and friends.


       
Danielle Solare
Executive Assistant
to Don Clauson/ Human Resources
Rachel Cafiso
Administrative Assistant
to Randy Strauss
Matthew Daniel
Accounts Payable
Assistant
Kathy Vieira
Accounts Payable
Assistant
       
 

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